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About PMF

The Elderly and Disabled community is a group that deserves our utmost respect and attention. Unfortunately, many other vendors have overlooked their unique needs, leaving them neglected and misunderstood when it comes to getting medical supplies. At our company, we take pride in serving this community and making a positive difference in their lives. Since our establishment in 2005, we have remained committed to providing exceptional service to families in need of supplies and agencies on aging. No matter what it takes, we are dedicated to making life easier for those who serve this special group of people.

What Does This Mean for You?

We take pride in understanding each customer's unique needs, and our customer-focused approach means we always strive to say "yes we can" to any request or question. So if you are wondering...

 

We Understand Budgets

No matter the situation, we work within your specified guidelines and budget to ensure your clients receive the appropriate home medical supplies. Whether it's a one-time amount from the family caregiver program, a yearly budget through a waiver, or extra supplies for senior centers, the budget will never be overspent, and if it is, we cover the amount over.
 

We Can Customize Your Reports and Billing

Our reports are designed specifically for your agencies unique needs, from a comprehensive overview to a detailed breakdown. We adjust our reports to meet your specific requirements. And with our 30-day net terms for all business customers, you have the ability to receive bills on your terms. Say goodbye to the hassle of collecting receipts and hello to the flexibility you deserve.
 

You Will Have a Dedicated Account Manager

Think of them as your own personal PMF medical supply assistant. They take the time to understand your agency and are always available to answer any questions or tackle any obstacles that may arise. You'll have access to their direct contact information and that of their team, so you won't need to repeat your needs every time you call.
 

We Offer FREE Shipping and FREE Returns

We're happy to offer a no extra or hidden fee "policy". This includes free 1-3 day shipping, no matter how much or how little you order. And if you're not satisfied with your purchase, we'll take it back, no questions asked. We don't believe in charging extra fees for anything, including returns or restocking. Our goal is to make your shopping experience as easy and stress-free as possible.
 

We Have a Variety of Products at a Fair Price

We understand that families appreciate having a variety of options to choose from when it comes to products. That's why we offer many choices at fair and consistent prices. We also understand that it can be overwhelming to make a decision, which is why we're happy to consult with you on product quality, price options, new product availability, and even offer free samples.
 
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Our Guarantees

Our commitment to understanding our customers' needs has driven us for well over a decade. By actively listening and learning, we've gained invaluable insights about what consistently benefits our clients. Our guarantees are a testament to  ensure satisfaction at every turn.

  • Budget Lock-in Assistance

  • Auto-Order Option

  • No Hidden Fees...EVER

  • Free Shipping Always

  • Free and Easy Returns

  • Choose your Brand

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Why do people love PMF?

“I have been using PMF for several years and have had nothing but the very best customer service. The fact that their pricing is very reasonable, order processing and delivery is fast and  in a timely manner  . If there is a problem, question, or issue with an order or invoice, you get a solution or response right away. There is always someone available to answer any questions about products or supplies. My clients have benefited from the prompt delivery of their supplies as well.”
Leisa Askew
Lee Russell Council of Governments
“PMF has been wonderful to work with.  I have had countless compliments from Caregivers who are ordering supplies.  They are quick to respond, ship supplies out, and take care of any issues that may arise.  I have even heard the prices are cheaper as well.  Thank you for great service.”
Amanda Davis
KIPDA Area on Aging and Independent Living
“PMF has been a life changer for me and my staff here at the BRADD office. PMF has provided much relief to our case managers by taking on the responsibility of ordering supplies for our waiver participants monthly. This has freed up substantial time for our case managers to focus on the quality of their work, along with attending to our participants' other needs that desperately require our attention. PMF is attentive, responsive, sufficient, friendly, and easy to work with. I've recommended them to our other AAAIL's within Kentucky as they've been such a great added support to our organization. I’m looking forward to a long working relationship with PMF.”
Ashley Pennington
Barren River Area Development District