Owners PMF

About PMF

We understand that those who help and serve adults and children with intellectual and developmental disabilities, adults and children with autism spectrum disorders, and others with complex health needs have often been overlooked and misunderstood. As a result, families and providers have struggled to find the supplies and services they need. That's why we are dedicated to serving these individuals with excellence and making their lives easier. Since 2005, our passion has been to support those who serve in whatever way we can.

 

What does this mean for you?

We take pride in understanding each customer's unique needs, and our customer-focused approach means we always strive to say "yes we can" to any request or question. So if you are wondering...

Yes
We Understand Budgets
No matter the situation, we work within your specified guidelines and budget to ensure your clients receive the appropriate home medical supplies.  With just a few simple details, such as dates and budget amount, our team will diligently monitor your supply budget. And in the unlikely event that it does, rest assured that we've got you covered.. We go the extra mile by guaranteeing that your budget will never be exceeded, and in the rare event that it is, we'll cover the difference. 
Yes
We Can Customize Your Reports and Billing
Our reports are designed specifically for your agencies unique needs, from a comprehensive overview to a detailed breakdown. We adjust our reports to meet your specific requirements. And with our 30-day net terms for all business customers, you have the ability to receive bills on your terms. Say goodbye to the hassle of collecting receipts and hello to the flexibility you deserve.
Yes
You Will Have a Dedicated Account Manager
Think of them as your own personal PMF medical supply assistant. They take the time to understand your agency and are always available to answer any questions or tackle any obstacles that may arise. You'll have access to their direct contact information and that of their team, so you won't need to repeat your needs every time you call.
Yes
We Offer FREE Shipping and FREE Returns
We're happy to offer a no extra or hidden fee "policy". This includes free 1-3 day shipping, no matter how much or how little you order. And if you're not satisfied with your purchase, we'll take it back, no questions asked. We don't believe in charging extra fees for anything, including returns or restocking. Our goal is to make your shopping experience as easy and stress-free as possible.
Yes
We Have a Variety of Products at a Fair Price
We understand that families appreciate having a variety of options to choose from when it comes to products. That's why we offer many choices at fair and consistent prices. We also understand that it can be overwhelming to make a decision, which is why we're happy to consult with you on product quality, price options, new product availability, and even offer free samples.
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Our Guarantees

Our commitment to understanding our customers' needs has driven us for well over a decade. By actively listening and learning, we've gained invaluable insights about what consistently benefits our clients. Our guarantees are a testament to  ensure satisfaction at every turn.

  • Budget Lock-in Assistance

  • Auto-Order Option

  • No Hidden Fees...EVER

  • Free Shipping Always

  • Free and Easy Returns

  • Choose your Brand

We Would Love to Talk
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Why do people love PMF?

“We have worked with PMF for over 10 years. All of their employees we have worked with have been friendly and easy to work with. They answer our questions quickly and make it easy to get the supplies we need.”
Heather Gisczinksi
Arc of Baldwin
“PMF provides some of the BEST Customer Service of any business I know of. I rank them very high for customer service, follow-up with customers & their needs, and their offer of "samples" so that customers can try a product to ensure it works for them before purchasing in bulk, etc. Very nice staff, courteous, prayerful, always remembering their customers' birthdays,...the list goes on and on. It's no wonder that GOD Blesses this company & its staff. They truly LIVE the Golden Rule.”
Shea Vinson
Arc of Southwest Georgia
“If you are in need of medical supplies, Professional Medical Fulfillment (PMF) is THE place to use. kind, caring, professional company!!”
Alleyne Benson
Arc of Macon