Owners PMF

About PMF

At our core, we believe that those who care for individuals with intellectual and developmental disabilities, autism spectrum disorders, and complex health needs deserve recognition and support. That's why we're dedicated to providing reliable, efficient, and cost-effective medical supplies. Our aim is to ease the burden for families and allow them to focus on what matters most - providing exceptional care and creating unforgettable moments. With our team by your side, you can trust that we'll build a strong and lasting relationship, ensuring you have the supplies you need when you need them. 

What does this mean for you?

We take pride in understanding each customer's unique needs, and our customer-focused approach means we always strive to go above and beyond. So if you are wondering...

Yes
We Understand Budgets
We are understand the importance of sticking to the budget when it comes to waiver funding , which is why we make it our mission to provide them with the necessary supplies while staying within the specified guidelines and budget. With just a few simple det ails, such as dates and budget amount, our team will diligently monitor your supply budget. And in the unlikely event that it does, rest assured that we've got you covered.. We go the extra mile by guaranteeing that your budget will never be exceeded, and in the rare event that it is, we'll cover the difference.
No
The Families Never Have to Pay Out of Pocket

PMF extends automatic net terms to all self/participant directed customers just like we do for businesses. With this, our aim is to give them ample time to submit paperwork and acquire necessary supplies without worrying about payment before reimbursement.

Yes
You Will Have a Dedicated Account Manager
We understand the importance of having a dedicated PMF medical supply assistant who truly understands your family's needs. That's why, when families or caregivers connect with one of our representatives who has provided outstanding service, they can request their direct contact information. Our assistant will always be available to address any questions or challenges that may arise. Additionally, we will provide the fiscal intermediary with an account manager and the contact information for our accounts receivable manager to ensure a seamless experience.
Yes
We offer FREE Shipping and FREE Returns
We're happy to offer a no extra or hidden fee "policy". This includes free 1-3 day shipping, no matter how much or how little you order. And if you're not satisfied with your purchase, we'll take it back, no questions asked. We don't believe in charging extra fees for anything, including returns or restocking. Our goal is to make your shopping experience as easy and stress-free as possible.
Yes
We Have a Variety of Products at a Fair Price
We understand that families appreciate having a variety of options to choose from when it comes to products. That's why we offer many choices at fair and consistent prices. We also understand that it can be overwhelming to make a decision, which is why we're happy to consult with you on product quality, price options, new product availability, and even offer free samples.
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Our Guarantees

Our commitment to understanding our customers' needs has driven us for well over a decade. By actively listening and learning, we've gained invaluable insights about what consistently benefits our clients. Our guarantees are a testament to  ensure satisfaction at every turn.

  • Budget Lock-in Assistance

  • Auto-Order Option

  • No Hidden Fees...EVER

  • Free Shipping Always

  • Free and Easy Returns

  • Choose your Brand

We Would Love to Talk
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Why do people love PMF?

“ I have been working with PMF for about a year now, and am pleased with the whole process. I spoke with Stephanie about samples, and received them promptly 3 days later. I also ordered supplies through her via telephone, and each time was a pleasant experience. I have also used the online option which was convenient, quick, and easy. The employees are great, the website is easy to navigate, and I recommend this company to anyone needing medical supplies.”

 

 
Amy
Mom/Caregiver- Oklahoma
PMF provides some of the BEST Customer Service of any business I know of. I rank them very high for customer service, follow-up with customers & their needs, and their offer of "samples" so that customers can try a product to ensure it works for them before purchasing in bulk, etc. Very nice staff, courteous, prayerful, always remembering their customers' birthdays,...the list goes on and on. It's no wonder that GOD Blesses this company & its staff. They truly LIVE the Golden Rule.
 
 
 
 

 

 
Shea
Arc of Southwest Georgia

“So glad I found this company many years ago. Previous to finding Professional Medical I was using Walmart for my daughter's depends and wipes... what a ordeal. Never had enough in stock, wipes were inferior quality. And the price was too expensive. And paying for them was another whole issue. Professional Medical accepts my daughter's self direct Medicaid waiver (through Acumen) for payment. They send the products the same day and wait for payment. Quality is excellent and they are awesome to deal with! I will NEVER change vendors! Highly recommend”

 

 
Kathy H
Mom/Caregiver- Georgia